Sunday, May 31, 2009

Week 7 day 4

Tasks of this day:
Today I was busy in collecting all the evaluation sheets to prepare their results, this job was assigned to me from the raining manager, however I helped him also in uploading some of these evaluation results in the share folder of the training section. Also I did some other usual work like scanning and sending some important documents.

Skills I had used:
I used today my organizing skills, Excel skills and management skills.

Problem I faced
I faced a problem today in finding the old evaluation sheets of different programs that RTA employees attended, however I found that many papers are missing, so I wrote my notice to take it to the manager. Finally, I solved this problem by asking each program organizer to give me all the papers that is related to the program evaluation.

Things I like and I don’t like in my work placement:
The most thing I liked her in RTA is that they prefer to employ Emirati people. On the other hand I didn’t like the procedure of refusing un local people to train in the RTA, for example:- today one Iranian student from Sharja University came to the training section to tell them that she want to work in RTA for her work placement but they didn’t accept her.

Week 7 day 3

Tasks of this day:
Today I received the weekly mail of training section, nevertheless I filed the training courses advertisement in a file and I throw all what has nothing to do in training section or un useful training offers. And as usual I did some filing, sending mails and faxing.

Skills I had used:
Organizing skills and management skills.

Things I like and I don’t like in my work placement:
the HR Director didn’t approve our manager annual vacation although he didn’t take his annual vacation from 1 year because they have a lot of work to do, in my opinion the HR Director should be fare with her employees and give them their wrights so they can be always motivated in their work.

Recommendations:
I recommend every leader to satisfy their employees so they don’t runaway from them.

Week 7 day 2

Tasks of this day:
today my supervisor is in a training course so he asked me to answer all his phone calls because he believes that I can deal with any situation. Most of the callers were asking about the summer jobs, so I answered all their questions because I have all information about this staff. As I did other work today like working in the new evaluations of different programs.

Skills I had used:
I used my communication skills to communicate with people.

What I like is: Dealing with people is one of my great interests, and here in the training section I got a great chance to deal with people.

Week 7 day 1

Tasks of this day:
Today I called the scholarship students to pick up their RTA insurance cards as well I delivered many of these card to them, moreover, I made a list that contains scholarship student profiles on excel .

Skills I had used:
I used my communication skills and Excel skills.

Things I like and I don’t like in my work placement:
Dealing with people is one of my great interests, and here in the training section I got a great chance to deal with people.

What I don’t like:
Some of the scholarship student was complaining about receiving this insurance card very late for example: one of the students say that he should received this card from one year ago.

Recommendations:
I advice training staff to finish their work day by day to avoid unsatisfied from their employees and customers.

Saturday, May 30, 2009

Week 7 day 1

Tasks of this day:
Today I was collecting all the evaluation forms to organize them in one file, I showed the manager my work then he asked me to prepare a sheet so each program organizer in the training section can sign In it that the information in the evaluation sheets are right, however I did this successfully. Also I did other daily tasks such as copying some important papers and sending some fax’s to other companies.

Skills I had used:
Excel skills and management skills.

Problems:
I was trying to collect all the evaluation sheets of different training courses and that was a hard job because some papers were missing and other paper s were having more than what is available in attendance sheet, so I asked the employees to give me every thing they have for these previous courses, an I wrote down my notes to take these mistakes to the manager.

Saturday, May 23, 2009

Week 6 day 5

Tasks of this day:
today I evaluate two training programs one of them called supervisory skills, however I also sent an email to each of Dubai Women’s college and Sharja Women’s college to confirm that RTA will participate in their employment day in SWC on the 8th of June and in DWC on the 4th of June. I also designed a simple Sign for people to know where to apply for the summer job in the RTA this sign will be held on the help desk of the HR department. I also filed some papers and scanned some others.

Things I like and I don’t like in my work placement:I don’t like that the training staff are using me a lot in sending their important papers to different department.

Skills I had used:
Excel sheets, organizing skills, management skills and designing skills.Work Performance: I'm satisfied with what I am doing. I started using more skills that I learned in e-business management major.

Week 6 day 4

Tasks of this day:
Today I was handing to people their training certificates and I evaluated a training program in the evaluation form that I created before. Also transferred some forms from document into Excel sheet. I also used Photoshop to create a stable header for all the forms that I transfer them into Excel sheet its better than coping the two logo every time with different sizes for each Excel form.

Skills I had used:
Excel skills, creativity skills, management skills and Photoshop skills.

Problems:
I was coping all the time the RTA & Dubai Government logos with different sizes into the excel forms that I create, until I thought I should use my Photoshop skills to solve this problem.

Week 6 day 3

Tasks of this day:
Today I updated some information in the summer job proposal of the RTA, and then I took it to the manager to get it signed. Also I helped the staff to prepare some invoices in the GRP system then I took them to the account section to in cash them. I also designed presentation slides for the HR department. Skills I had used: designing skills, creativity, and my It skills.

Problems:
I was confused at the beginning how to design the slides of the presentation because my supervisor asked me to keep it simple and attractive. Also it should contain the red color and the white color, so it was difficult for me because I don’t like to choose these colors for any presentation but I tried my best and did it.

Recommendations:
RTA use the red color and the white color as their official colors in any document the create, in my opinion they should use different colors because the red color hearts the eyes, I think the red logo is enough.

Week 6 day 2

Tasks of this day:
Today I did today copied other important forms of training sections from word documents to Excel sheet, I sent important fax’s to different training companies. Finally, today I set with Noora from the IT department to watch her while she is working in the RTA website so I can gain some thing from her or to give her my ideas.

Skills I had used:
Excel skills and communication skills.

Week 6 day 1

Tasks of this day:
Today I did multi tasks to do; the first task I did today was calling the DWC business faculty to ask them if they HR students still want to do a workshop for the RTA staff. The second task that I did today was coping some important forms of training sections from word documents to Excel sheet , and this task was given to me by the training manager because he likes my excel work. Finally, I did also some scanning and filleting today.

Things I like and I don’t like in my work placement:
I really like that my supervisor and the training manager are always admire in my work. Skills I had used: Excel sheets, for example (I did the Formatting, frozen cells, copy different document forms to Excel), and I used my organizing and management skills a lot at the work.

New skills learnt:
I learned today some new things that I can do in Excel like how to fix the margins of the page so it shows all the contact in one page.

My relations with my work Colleagues
I really enjoying the working hours here with the training teem as well as I am enjoying our short brakes together.

Saturday, May 16, 2009

Week 5 Day 5

Tasks of this day:
As usual I am working in the training section of the HR department, today I filed the important all the letters and advertisements that training section received during this week from different companies and offices. Also I did what they call follow up I called 3 employees to ask them to bring their training certificates they got to in cash their invoices. Finally, I interviewed Mr. Nader Al Hawari the training manager at the end of the day.

Problems:
Today the person who I supposed to interview her apologized from me when I went to her because she is leaving for urgent issue, I accepted her apologize but I was very upset because of that. Nevertheless I decided to talk to my manger about my situation and ask hem if I can interview him because I believe that working in HR could be one of my career choices for the future, so he accepted my request and I was very pleased with that.

Skills I had used:
I used my communication skills for example: - when I called different people today.

New skills learnt:
I learnt that I should never interview any one at the end of the week, so I have time to deal with any problem that could occur.

Week 5 ay 4

Tasks of this day:
Today I helped the other girl who came for the work placement in organizing some certificates of the employees, and I updated the excel sheet that I created for programs evaluation.

Skills I used: I my excel skills and my critical thinking skills when I updated the excel sheet that I created for programs evaluation, I changed with other employee the way of the calculation in the sheet.

Problems:-
Today I tried to help them but all of them were busy but I did few things that I mentioned above.

Week 5 day 3

Tasks of this day:
Today I didn’t have a lot of work to do, I just send some faxes, I organized the files and I watched the employees while they are working in a part of Oracle system (GRP: a system that includes employees’ information, salary certificates, training leave and other things).

New skills learnt:
I learned how to use GRP system.

Work Performance:
I'm satisfied with what I am doing; I feel that training section is very dynamic section because employees attend the training sessions that other employees from different departments’ attend. I hope that they will allow me to attend one of the sessions that they organize

Week 5 day 2

Tasks of this day:
today I just reviewed the programs evaluations and I read documents of a new section (Knowledge section) in the HR department this new section. And as usual I took some papers to other departments.

Things I like and I don’t like in my work placement:
I like the manager of the training section in the RTA because he sets with his stuff and share with them his experience and he tell them how did he reached the position of manager. As I noticed he was an assistant manager in Jordan and he learned a lot in this position, later on he was a lecturer in a training company in Jordan, and finally, he got his current job (manager of training section).

New skills learnt:
I learned that every person should have a personal career plan so he can know what to do and how to reach a good position.

Recommendation
I recommend my self to put a career plan for my self for example:- choose which department I want to work in.

Week 5 day 1

Tasks of this day:
Today I evaluated 11 programs in Excel sheet that RTA employees attended depend on their individual evaluation sheets and that took from me very long time because I was counting the result of each person in excel sheet by my self. Moreover, I sent many letter via fax to different companies.

My relations with my work Colleagues:
By this time I know different people in RTA (managers, stuff and office boys, al of them are very friendly. I think these relationships could help me to get a job in the future or at least will help me to get a referee for my CV.

Skills I had used:
Excel skill and I used my organizing and management skills a lot at the work.New skills learnt: today I learned to do network scanning.

Saturday, May 9, 2009

Week 4 day 5

Tasks of this day:
First of all, I interviewed Suhail Abdulla Al Ashkar the manager of IT Policy and Strategy Manager in the information Technology Department at the RTA. The interview took from me 40 min only. (For more details read the interview report). Secondly, I went back again to my department and helped them in scanning and coping some necessary papers of the training courses they offer for the employees. Then I entered with the new girl in our department some data in the evaluation sheet that I created in Excel sheet and we finished entering the data in a short time. Also, I set with the person who is responsible of the Scholarships program to ask him general questions about the HR departments they have, I know that they have 7 different sections under HR department but I didn’t know what they do till this day. I think I got very valuable information today.

Problems:
Her in RTA they don’t know what the exact job is for the E-business Management students; they keep saying any job could suite us but not all of course. So I tried to talk to them about my major and how it changes since the best.

Skills I had used:
I used today my communication skills mostly. Always I use my management skill I don’t leave the office until the working hours finish.

Recommendations:
I think my section should think in the idea of working as a group at least two hours per the day so they can finish some of there work faster.

Week 4 day 4

Tasks of this day:
I did very few things today I talked to the manager that I will interview in Thursday, and I checked some data in the Oracl system. Finally, I took some paper to the HR to get them signed.
Problems:
Today I left the work early because I had a job interview at 12:00 pm with Dubai Media Incorporated, so I left the office at 11:15 am and I reached late my interview I apologized from them and RTA because of my Conditions. However, I think I did well in my interview and I liked the job that they offered me in the Purchasing department, it’s a great chance.

Skills I had used:
Today I had the chance to apply some of my interview skills that I learnt from the college, like being confident, where something formal and take all necessary papers with me.

Week 4 day 3

Tasks of this day:
today I helped the new student who joined the training department in organizing the training sheets and it certificates. Also, I helped the employees in training department to find out the invoices of the training courses to in cash them. And I attended a small party that the HR department made for their manager because she won the pries of the best employee.

Problems:
Today the employees were focusing more with the new student they seem to trust her more because they was giving her to check some documents and report in them so I asked her if she need for a help and she agreed so I worked with her and I proved that I am able to do such as things.

Things I like and I don’t like in my work placement:
I don’t like that employees her in thus section are working mostly individually so they take a long time in some tasks that they should do it as I see in a group.

Skills I had used:
Excel sheets, for example (I did theFormatting, frozen cells, arrange lists alphabetically, and merging cells), and i used my organizing and management skills a lot at the work.

New skills learnt:
Double check my work because unexpected mistakes could be done by me with out feeling.

Work Performance:
I'm satisfy with what I am doing, but I feel that I need challenging work to do.

Week 4 day 2

Tasks of this day:
I added a calculation system in the evaluation sheet that I created before to count the results percentage of the training courses that RTA offer for the employees. Moreover, I helped other employees to photocopy the training certificates and other papers, as I took some of these papers for the other departments to get them signed.

Problems:
The have a very big problem with the parking spaces because of the metro bridges, and I had to park in far places and walk to the main building, also, they don’t have parking covers to protect our cars from the sun heat.

Things I like and I don’t like in my work placement:
I don’t like that I have to sign in bouncing card and attendance sheet in HR Department, in my opinion it just waste of time.New skillsI develop my time management skills and I develop my mathematical skills because I made a calculation system for the training courses which I mention it before.Work PerformanceI feel that I need to improve the speed of my work to finish the tasks they give me faster.

Recommendation:
I advice RTA to provide more parking spaces for the employee by build a parking building to solve this problem.

Week 4 day 1

Tasks of this day:
Today we didn’t have a lot of work to do, but as usual I entered some data on excel sheet. I helped the employee who is responsible of the scholarships to count the number of years that is required from one of the scholarship members.Problems I facedI didn’t face any problem today but new student from Sharja Women’s College joined the training department to complete do her work placement and this is a big challenge for me to prove that Dubai Women’s College are the best even though the new girl has a bachelor degree.

Things I like and I don’t like in my work placement:
Here in RTA they don’t have a lunch break which made us to leave a side and eat. However, they don’t good food so most of time I don’t eat during the working hours.In addition, what I like mostly in RTA they provide golf cars for employees and customers to make the movement from building to other easier.

New skills
they showed me today how to make summary certificate for the employees by using the oracle system. Also, I learned how to be advance user in excel for example: they tech me how to fix the sizes of the words to make it one sheet.

Work Performance
I feel that I need to improve the speed of my work to finish the tasks they give me faster.

Saturday, May 2, 2009

Week 3 day 5

Tasks of this week:
Today we didn’t have a lot of work to do and the employees of the training department are busy in their own work so I asked them how I could help them today, so they give me evaluation sheets of different programs of this week to write these information in excel sheet that I created yesterday. Also, I checked the format of the scholarships report.

Problems I faced
I didn’t face any problem today because I know how to deal with people around me I listen to them I do my best when they ask to do something.

Things I like and I don’t like in my work placement:
Here in the training department they use excel program a lot to organize in the information of the training courses. Also they insert people information in it for example they prepare for each training session excel sheet to see who got the certificates of this course and who didn’t, and I really get very bored of this process.

In addition, what I like mostly in my department is that the employees are very friendly and cooperative with each other. Also I like the informal relationship that they have for example: - yesterday the HR manager got a pries of the best employee, and all the employees in the HR celebrated this happy event. Another example today the HR department organized a breakfast meals the HR works, however I attended this breakfast gathering it was very nice.

New skills
I learned today how to fill the evaluation sheets that I created for the RTA programs employees attend. Moreover, they show me how to use OLM system that is linked to GRP system; in this system they insert people information who attended different training courses.

Work Performance
I think everything is good so far in my work performance, there are no complaints about me. Also my supervisor trusts me very much and he decided to give me his computer password so I can check his emails while he is outside the country next week to do what is required from us.

Recommendations
I recommend all the college to do such as breakfast event for all the DWC stuff and students to report in it in the newspaper or television I think this a great idea that the college could do and report in it, nevertheless, the main idea of this event is to promote the friendly environment that DWC offer for to the students.