Wednesday, April 29, 2009

Week 3 day 4

Tasks of this week:
As usual I am working in the training department; this day was busy day because my supervisor is travelling next week on Saturday, so we are trying to finish as much as we can from his work. First of all, I organized with him his papers, I took other papers to training manager to get them signed and I sent some necessary fax's about training programs to the right people to deal with these papers. In addition, my manager Mr. Nader gave me assign paper of the training programs and he asked me to create a similar format in excel sheet by the end of the day, so he can give it the next day to the employees to right in it the feedback results of each training program, however I finished creating this sheet by 12:30 am and I helped my supervisor to find out the result of the programs that he is responsible of, and this took from me a long time because I was writing all people suggestion and counting how many people choose each answer.

Problems I faced
I didn’t face a problem today at my work but I talked with my supervisor about taking me to e-services in the IT department for two weeks at lest because I feel this department can do a lot with my major e-business management, also I think I will learn something that could be new for me, he promised me to take me their in my last week because they need me a lot in the current time.

Things I like and I don’t like in my work placement:
I don’t like that every one in training section depend on me in coping their papers and taking them to the right place I feel that they are lazy in doing such as things, its not a big problem for me but I don’t like that at all because all of them are calling me just to do for them these small things that don’t teach me any thing.

New skills
Today I had the chance to practice time management skills because the give me a deadline for the excel sheet that had to create. And I used my IT skills in creating this sheet.
Work Performance
I feel that I am doing well because the training manager asked me if I am interested to join them after I graduate as well as other employees in my section. Also I feel that I am a hard worker who tries to reflect a good image of DWC students.

Recommendations
I recommend DWC in the future to ask the RTA to send the student to the right departments that could suit their studding level or major.

Week 3 day 3:

Tasks of this week:
Fiirstly, I worked in a team with Ftma and Iman from the training department in chking and wrting the employess name who got a certificate from the training sessions they attended. Secondly, I checked a list of people who register and did not register in the Arabic training program in order to make a list of people who will be attending the course. Thirdly, I attended a meeting of the training section, they were voting for the best three employees in each department, section and orgnazation

Problems I faced
Today one of my letters that I created before has been rejacted by the HR manager because I forgot to write the full name of my supervisour I felt very sorry of that but I lernt to check my work twive before handing it to any one, nevertheless i had a packup of this letter in my laptop so just opend it and wrote my suprevisour name where it should be and send it again to the HR.
Things I like and I don’t like in my work placement:
I don’t like some times the routin of the work that I am doing so I asked them to give some thing new or to learn. So they promise me to teach me how to use the IT system in the RTA.

New skills
I used today my comunication skills in communicating with the managers. As I used my team working skills when I worked with my colleagues Fatam and Iman as I mentioned above. However, I feel that I am using the basic skills that I have in computing such as using emails, and creatinf excel sheet for deffirent things.

Work Performance
I am doing all what they are asking me without any doutpt; I feel all of them are satisfued by the level of my work.

Recommendations
I recommend DWC in the future to ask the RTA to send the student to the right departments that could suit their studding level or major.

Week 3 day 2:

Tasks of this week:
This week I will be also in the training department, today was normal day I didn’t have a lot of work to do for example:- I sent three fax's to different companies, I made two calls in order to clear some information that is not clear from a company that will provide RTA a course of first aid and I called some students to check with them when they will be coming to the RTA for their work placement, and I attended a voting session in my department; they was voting for the best employee each of them was choosing three persons and they were writing it in excel sheet in order to send it to other departments to vote also. Finally, I met my supervisor today at RTA because he was coming to meet my supervisor at work, however I had a chance to talked to him about my situation in RTA and tell him what I am doing exactly.

Problems I faced
Today I found that I did a mistake on a letter that I wrote it before; I forgot to write my supervisor name in it, it was rejected because of that. He was upset because he don’t have a recover of that letter as a soft copy but I solved this problem very easily because I have it as a soft copy in my laptop so we fix it and re send it to the manager. By now I feel that I am getting better in solving problems.

Things I like and I don’t like in my work placement:
I like that my supervisor and understand that I want to learn new things and he promised me to teach me some thing new in the coming days for example he told that they will allow me to teach me how to use RTA system.

Recommendations
I recommend my self to be patient with the place that I am working in because I won't to reflect a good impression of my self.

Sunday, April 26, 2009

Interviews for week 4

I will be interviewing in this work placement

· Hind Al Muhairi: Corporate Performance Manager, because in her department some people make websites and that related to my major.
· Suhsil Alashqar: Strategy and policy, because he He is the responsible person of Electronic Government

However, I will be preparing the question this week for each of them, and I might Mr, Abdulla the IT manager.

Saturday, April 25, 2009

WEEK 2 " Day 5"

Tasks of this week and problems I faced:
I did some filling, I sent a fax to Sharja University, and I helped my supervisor in attaching some training offer letters together to choose which company are the best. Also I created attendance sheet and my supervisor help in this (I changed it twice). Finally, I helped my manger in chinking that each employee in the RTA will go out only once in April for one training course not two. And I helped Fatima from the same department in choking that we wrote down all the names of the people who got training certificates in Excel sheet.

Also, I have been asked also to call the training center that I called them in the first day of my work placement to make sure that the training session will be on time as we asked them so I did that successfully.

The only problem that I had that I am very sick and it was very hard to work in this situation but I showed hem that I am ready to work when ever it needs.

Things I like and I don’t like in my work placement:
I like that employee’s calibrate each other birthday and they gave me from the cake they bought for the party.

Recommendations
I recommend my self to be patient under any stress I might face.

Week 2 "Day 4"

Tasks of this week and problems I faced:
I translated hands in training sheet from Arabic to English because the monitor of the girl who came fro Zayed University to work with us in the work placement asked my supervisor for official letter and they don’t have in English so he just said to me this is your work do every thing is required it was a challenge , but I started with translating the sheet from Arabic to English then I got the fax number from the girl then I printed the sheet for my supervisor to sing them and finally I sent it by fax to Zayed University on the fax number she gave me.
I have been asked also to call the training center that I called them in the first day of my work placement to make sure that the training session will be on time as we asked them so I did that successfully. In general I think I am doing well and I don’t think I have had any problems yet.

Things I like and I don’t like in my work placement:
I like that my supervisor trust me in every thing I do because he believe that DWC students are very good.

New Skills:
By this time I am experienced in official letters an d sending them to other department in RTA or outside RTA.

week2 "Day 3"

Tasks of this week and problems I faced:
I wrote a letters for different training organizations asking them to cooperate and organize for RTA employees training sessions, however my supervisor was telling me what to write in these letters and I was typing in the same time that I am listing to him. Also I did a filing for work placement documents they have. And I was taking some documents to the training department manager to sign them then I send it to the right department.

Things I like and I don’t like in my work placement:
I didn’t like that I not learning some thing new I just practicing the skills that I learned in DWC, and I think in RTA I can’t practice my English very much because they use Arabic language mostly.

New Skills:
I feel that I am developing my typing skills because I listen to my supervisor and write done what he say in the letters

week2 " Day 2"

Tasks of this week and problems I faced:

I helped the girls of my department in cleaning the pace from old preparers and folders and other unnecessary stuff that was making crowded in the place, and that took a time from us.
I also went with one of the girls to collect the attendance sheet of one of the training sections that RTA employees is doing, and the problem was the girl who is with are very shy to knock the door an ask for the sheet I told her Iet me do it, and I did it successfully it was very easy process because in DWC we learned that in work we have to be strong.

Things I like and I don’t like in my work placement:
I think I didn’t like today's work because I believe that they should do this every month not every 6 months because dust is some thing hurts people. And today I found a lot of dust on the files and that allergy in my face and hand.

New Skills:

I think today I just used my confidante and communication skills
Recommendations
I recommended the department that I am working in to do the cleaning every month at lest once, so they can see what they need or don’t need and throw it.

Week2 "Day 1"

I am still the training department this week as I will be in for the whole coming two months.

Tasks of this week and problems I faced:

I have been asked to write many official letters for a training centers to ask them for a training sections for RTA employees and that was a small problem that I faced because it have been a long time since I wrote official Arabic letter to some one, however I tried my best and I did all what I remembered and guess what happened after I finish I showed it for my supervisor he thanked me because I did it in a right way.

Secondly, my supervisor needed to sent a recruitment letter to a person in America and the fax in the training department didn’t have a international line to send this letter, so he asked me to go to another department and asked them if I can sent this letter from their machine, but the employees from the other department told me no one have such as line but I can find it in the chairman office, so I went back to my supervisor and he told me its hard to deal with the employees their and I told him I can go and use my communication skills there, finally I did the process successfully.

In general I feel very proud of DWC because I feel I know practiced mostly the important skills their like: - basic English skills, communication skills and I learned hoe to be confidante in front of people.

My relations with my work Colleagues:

I think I am getting very will with every one in my department because I know all of them and I help them all when they need me, and my supervisor is flexible with that. I really like the employees at my workplace they are very friendly.

Things I like in my work placement:

I like the activities and the event they do in the RTA organizations, I participated today in free medical chuck up activity that’s made by city hospital for RTA employees it was a chuck up for blood pressure, sugar and body fitness. However my result was very good but they told me that I am under weight.

New Skills:

I don’t think that I learned something new today, but I developed my communication skills.
Recommendations:
I think I still have many skills that I didn't use yet and I think I should try to use them at my work for example: I want to give them an idea that they will benefit from it but I am still thinking on it.

Friday, April 17, 2009

In the next day in the RTA

The Fifth day in the RTA & The Tasks that assigned to me:

In the fifth day of work placement my director asked me to check 2008 summer program proposal and action plan to make some changes in it and to add in it, so I reviewed every thing and I suggested some changes as I found some typing mistakes in the proposal and I told him about them. In the next step I wrote some notes from him to add them in the proposal and the action plan, then I stared writing and changing on them. However, I think that we will send these documents to the RTA chairman on Sunday. Also I have been asked to translate English letter to Arabic letter in this day.

I can say in this day I feel that I improved mu typing skills, as I used my writing skills in the action plan and the proposal however I am very familiar with writing the action plan and the proposal because I did them for many projects at the college. Also, I used my translation skill.

Things that I liked & I didn’t like in this work placement:

I like the variety of work that I did today, and I think that training department are so close to my major because they are doing similar things that I used to do at my college life.

next day

The Next day in the RTA & The Tasks that assigned to me:

In the fourth day of my work placement I wrote two letters for different departments about some training programs that we are offering them but I didn’t sent them my director sent them via the email to the right departments. As I have been asked to go around and check the work placement girls performance direct from their managers, and I was collecting their full names for the certificates that will be given us from the RTA in the end of our work experience. Moreover, I was writing in this day other two emails to different departments asking them to except some girls from Sharja University to work with them in June. In this day I learned how to write formal letters in Arabic and English and I used some of my management skills.

Things that I liked & I didn’t like in this work placement:
In this day I think I feel I am a friend of every one in my department and this make me patient with all this work that I have to do.

fourth day of my work placement

The Next day in the RTA & The Tasks that assigned to me:

In the fourth day of my work placement I wrote two letters for different departments about some training programs that we are offering them but I didn’t sent them my director sent them via the email to the right departments. As I have been asked to go around and check the work placement girls performance direct from their managers, and I was collecting their full names for the certificates that will be given us from the RTA in the end of our work experience. Moreover, I was writing in this day other two emails to different departments asking them to except some girls from Sharja University to work with them in June. In this day I learned how to write formal letters in Arabic and English and I used some of my management skills.

Things that I liked & I didn’t like in this work placement:

In this day I think I feel I am a friend of every one in my department and this make me patient with all this work that I have to do.

My fourth day of my work placement

The Next day in the RTA & The Tasks that assigned to me:

In the fourth day of my work placement I wrote two letters for different departments about some training programs that we are offering them but I didn’t sent them my director sent them via the email to the right departments. As I have been asked to go around and check the work placement girls performance direct from their managers, and I was collecting their full names for the certificates that will be given us from the RTA in the end of our work experience. Moreover, I was writing in this day other two emails to different departments asking them to except some girls from Sharja University to work with them in June. In this day I learned how to write formal letters in Arabic and English and I used some of my management skills.

Things that I liked & I didn’t like in this work placement:

In this day I think I feel I am a friend of every one in my department and this make me patient with all this work that I have to do.

About my Third day

About my Third day in the RTA & the Tasks that assigned to me:

The Third day was not busy as the previous days I just helped my director in calling Sharja University to understand from them what they want from us because they didn’t send a clear letter to the training department. Also, I was taking some prepares from my department to the main HR department to get them signed. Also, I was helping another employee in my department her name is Eman in inserting some details in Excel about employees training certificates. Moreover, my director was trying to find a place for some girls who didn’t feel comfortable with their first places they worked in so he asked me to go with him to apposite building that is part from RTA organization to find them pace their so I went with him to the train department and we solve the problem. In this day I improved my typing skills and computing skills in using Excel program.

Things that I liked & I didn’t like in this work placement:

In this day I loved moving around the department to get more familiar with the RTA building. In addition, I don’t think that I faced in this day any problems.

The second day in my work placement

About my Second day in the RTA & The Tasks that assigned to me:

The second day was also very busy because I started from the early morning my work as soon as I arrived, I was completing the list that they gave me in the first day, then the manager of the training department asked to see me with one of the department employees to clear for me which details he needs from the excel sheet that I created. nevertheless I managed to finish this data in the end of the day. One more thing they gave me a folder that contains every thing about RTA like Mission, Vision and other details to read it at home to learn more about RTA, and I did.

Things that I liked & I didn’t like in this work placement:

In this day I liked that the employees started to treat me as employee from their department. On the other hand, I didn’t like the type of work that they gave me because it was easy and some thing that I use to do, not a new thing, however I didn’t say any word about that because I believe they will give me in the coming days new tasks to do which is more exciting and I can gain from them new skills or improve some skills that I already have.

My First Day in The work placement

About my first day in the RTA and the department I am working in:
RTA is the place where I chosen to work in for my work placement, however today date is 12th April 2009 it’s the first day in my work placement. The first day was very busy day because I attended a presentation that is prepared for me and with other 20 students from my college by the RTA stuff. After the presentation my direct supervisor took me to the training department that I will be working in for 2 months, my department contains 9 people each of them are responsible about different things in RTA employees trainings. However, training department is divided into two sections the first section is admin the second section is technical and as I noticed the department it self is a section from the HR department.

Tasks I did in the first day and some skills that helped me in my work:
The first task that I was assigned to do is to call a training company in order to cooperate with them and organize first aid course for a number of RTA staff. For that I used my communication skills and I called training company and I asked them what is required for this course and they told me they just need official letter with all details such as number of employees who will take the course, type of course that is needed and other details, so I told my director about the all requirement then I helped him in preparing the official letter for them. The second task that assigned to me is insert a list of names and some details about employees training courses in Excel sheet, so I used my skills in Excel sheet and I created a table to insert the details that I have but it was very long list so I only managed to finished half of it until the end of the day.

Things that I liked in this work placement:
I really liked that all the employees in the training department are very happy to teach me their work, and they all of them are friendly and kind. However, I think I still need to know more about the RTA working environment. And I liked that every thing went smoothly in the first day without any problems. Finally, I can say that I am looking forward to gain some new skills from this work experience.