Sunday, May 31, 2009

Week 7 day 4

Tasks of this day:
Today I was busy in collecting all the evaluation sheets to prepare their results, this job was assigned to me from the raining manager, however I helped him also in uploading some of these evaluation results in the share folder of the training section. Also I did some other usual work like scanning and sending some important documents.

Skills I had used:
I used today my organizing skills, Excel skills and management skills.

Problem I faced
I faced a problem today in finding the old evaluation sheets of different programs that RTA employees attended, however I found that many papers are missing, so I wrote my notice to take it to the manager. Finally, I solved this problem by asking each program organizer to give me all the papers that is related to the program evaluation.

Things I like and I don’t like in my work placement:
The most thing I liked her in RTA is that they prefer to employ Emirati people. On the other hand I didn’t like the procedure of refusing un local people to train in the RTA, for example:- today one Iranian student from Sharja University came to the training section to tell them that she want to work in RTA for her work placement but they didn’t accept her.

Week 7 day 3

Tasks of this day:
Today I received the weekly mail of training section, nevertheless I filed the training courses advertisement in a file and I throw all what has nothing to do in training section or un useful training offers. And as usual I did some filing, sending mails and faxing.

Skills I had used:
Organizing skills and management skills.

Things I like and I don’t like in my work placement:
the HR Director didn’t approve our manager annual vacation although he didn’t take his annual vacation from 1 year because they have a lot of work to do, in my opinion the HR Director should be fare with her employees and give them their wrights so they can be always motivated in their work.

Recommendations:
I recommend every leader to satisfy their employees so they don’t runaway from them.

Week 7 day 2

Tasks of this day:
today my supervisor is in a training course so he asked me to answer all his phone calls because he believes that I can deal with any situation. Most of the callers were asking about the summer jobs, so I answered all their questions because I have all information about this staff. As I did other work today like working in the new evaluations of different programs.

Skills I had used:
I used my communication skills to communicate with people.

What I like is: Dealing with people is one of my great interests, and here in the training section I got a great chance to deal with people.

Week 7 day 1

Tasks of this day:
Today I called the scholarship students to pick up their RTA insurance cards as well I delivered many of these card to them, moreover, I made a list that contains scholarship student profiles on excel .

Skills I had used:
I used my communication skills and Excel skills.

Things I like and I don’t like in my work placement:
Dealing with people is one of my great interests, and here in the training section I got a great chance to deal with people.

What I don’t like:
Some of the scholarship student was complaining about receiving this insurance card very late for example: one of the students say that he should received this card from one year ago.

Recommendations:
I advice training staff to finish their work day by day to avoid unsatisfied from their employees and customers.

Saturday, May 30, 2009

Week 7 day 1

Tasks of this day:
Today I was collecting all the evaluation forms to organize them in one file, I showed the manager my work then he asked me to prepare a sheet so each program organizer in the training section can sign In it that the information in the evaluation sheets are right, however I did this successfully. Also I did other daily tasks such as copying some important papers and sending some fax’s to other companies.

Skills I had used:
Excel skills and management skills.

Problems:
I was trying to collect all the evaluation sheets of different training courses and that was a hard job because some papers were missing and other paper s were having more than what is available in attendance sheet, so I asked the employees to give me every thing they have for these previous courses, an I wrote down my notes to take these mistakes to the manager.

Saturday, May 23, 2009

Week 6 day 5

Tasks of this day:
today I evaluate two training programs one of them called supervisory skills, however I also sent an email to each of Dubai Women’s college and Sharja Women’s college to confirm that RTA will participate in their employment day in SWC on the 8th of June and in DWC on the 4th of June. I also designed a simple Sign for people to know where to apply for the summer job in the RTA this sign will be held on the help desk of the HR department. I also filed some papers and scanned some others.

Things I like and I don’t like in my work placement:I don’t like that the training staff are using me a lot in sending their important papers to different department.

Skills I had used:
Excel sheets, organizing skills, management skills and designing skills.Work Performance: I'm satisfied with what I am doing. I started using more skills that I learned in e-business management major.

Week 6 day 4

Tasks of this day:
Today I was handing to people their training certificates and I evaluated a training program in the evaluation form that I created before. Also transferred some forms from document into Excel sheet. I also used Photoshop to create a stable header for all the forms that I transfer them into Excel sheet its better than coping the two logo every time with different sizes for each Excel form.

Skills I had used:
Excel skills, creativity skills, management skills and Photoshop skills.

Problems:
I was coping all the time the RTA & Dubai Government logos with different sizes into the excel forms that I create, until I thought I should use my Photoshop skills to solve this problem.